Recently, the IPR protection complaint hotline 12312 of Changzhou City of Jiangsu Province opens formally to publically handle reports and complaints IP-related cases of the city, indicating the improvement of the city's IPR protection system.

Located at Changzhou IP Service Center, hotline 12312 is responsible for transferring reports and complaints of cases that infringe IPRs such as patents, trademarks and copyrights, tracking and summarizing the handlings of IPR-infringement cases, popularizing information on IPR protection and supplying legal consultation and comprehensive services to right holders and the social public on IPR protection.

The opening of the IPR protection complaint hotline 12312 of Changzhou is a new measure for the city to strengthen IPR protection work, which will actively promote the perfection of IPR protection system and strengthening of IPR protection function.